Founder & CEO · Vital's Soft
Thanh Nguyen
- Education
- Seton Hall University — Computer Science & Business Administration
- Responsible for
- Strategy, business development, partnerships and product direction.
The team
The people behind every Inxify rollout
Inxify is built by Vital's Soft — the Vietnam operating company of SMF International Group, Inc. This team builds software that is easy for people who have never used software, answers in hours rather than days, and keeps every figure accurate down to the individual room night — which is exactly the Xenial • Xpress • Xact standard we hold ourselves to.
- Vital's Soft LLC — Vietnam
- Part of SMF International Group
- Engineers alongside you at every step
Leadership
Vital's Soft leadership
One leads strategy, customers and product direction. One leads platform architecture and the artificial intelligence at the core of the product.
Co-founder & CTO · Vital's Soft
Duy Anh Vu
- Education
- Hanoi University of Industry — Artificial Intelligence Engineer
- Responsible for
- Lead architect of the Inxify platform; brings AI into the core of the product, from an operations AI Agent to business data analysis.
Team capabilities
Who will be working with your hotel
These are the disciplines that take part directly in an Inxify project, from the first survey through to life after handover.
Engineers who know hotel operations
The Vital's Soft engineering team understands hotel operations and the Vietnamese market — the condition that lets the software bend to the way a hotel runs.
Artificial intelligence engineers
The platform is architected by a team with deep AI expertise: from an AI Agent supporting daily operations to business data analysis.
Implementation & training specialists
They set up the room plan, rate policies, permissions and internal processes, then train every role until the hotel's team is confident.
Post-handover operations support
Acceptance, handover, then continuous support — our engineers stay right beside the hotel for as long as the system is in use.
How we work
An engineer alongside you at every step
From the first survey meeting to the day the hotel runs entirely on Inxify.
Survey & consultation
Understanding the size, the operations and the specific problems of each hotel before proposing any solution at all.
Demo & solution design
Demonstrating the system on the hotel's real operations; agreeing the module scope and the deployment model.
Installation & configuration
Setting the system up around the hotel's room plan, rate policies, permissions and internal processes.
Training & trial operation
Training every role; running in parallel with the old process until the team is completely confident.
Handover & partnership
Acceptance, handover and continuous support throughout use — it does not stop at the handover date.
Every step has our engineers working directly alongside you — nothing is handed off to an intermediary.
Evidence
What this team has delivered
137
requests for adjustments and new features
completed in 48 hours for a chain customer — speed is a commitment, not a promise.
- 67
- A25 Hotel Group branches running on Inxify
- 30
- Lotustay branches across 07 states in the USA
- 100%
- of data exports directly into reports
Talk to the team directly
The free demo is run by the same people who would implement the system for your hotel, on your own operations.
Or get in touch directly: 0988 536 666 · vitalssoftai@gmail.com