Software that bends to your hotel, instead of making your hotel bend to it.
Inxify is a platform for everything a hotel runs on — front desk, room rates, guests, restaurant, inventory, staff and training — built and operated in Vietnam by Vital's Soft. No off-the-shelf build: every hotel gets its own configuration. Here is how we do that, shown on the screens that are running today.
- Built by Vital's Soft
- Part of SMF International Group — since 2019
- Cloud or On-Premise
The problem we solve
Manual work is where the mistakes start
A booking notebook filled in by hand, revenue in a spreadsheet, restaurant bills passed to the front desk by word of mouth — every manual step is somewhere the figures can drift, a guest can arrive to no room, and month end can leave nobody sure whether the hotel made money. Inxify exists to replace those steps with a single system, where every shift looks at the same screen.
One number written down in three places
Reception, the restaurant and the storeroom each keep their own book; the day is reconciled by hand, and one wrong line skews the whole month.
The process lives in the head of whoever is on duty
Rates, policies and exceptions change from shift to shift; when a member of staff leaves, the hotel loses the way things were done.
Reports are always a day behind
The owner sees yesterday's numbers as a photo posted in a group chat, not the numbers as they happen.
Gaps nobody can trace
An invoice edited after the guest has left, stock quietly shrinking — there is suspicion, but no activity log to check it against.
The biggest difference
Built around your operations, not around a fixed architecture
Two hotels with thirty rooms each still run differently: how shifts are split, how rates are worked out, who is allowed to change what. Off-the-shelf software makes you change the way you work to fit it. Inxify does the opposite — the core modules are the foundation, while the room plan, rate policy, permissions, report templates and add-on modules are configured around the way your hotel already runs. Anything that is not there yet, we build to order.
- Survey first, proposal afterWe learn your size, your operations and the problems that are yours alone before talking about modules or price.
- Configured around your internal processesRoom plan, rate policy, roles and permissions, report templates are set up the way you operate — not the other way around.
- Attach modules, and build what is missingAdd-on modules attach as they are needed; Accounting & Finance, advanced CRM or an API connection to an outside system are developed to each customer's requirements.
Configured for your hotel
Core modules — included in every plan
- Front Desk & Operations
- Guest Data
- Rates & Revenue
- Reports & Analytics
- System Administration
- Platform Utilities
Add-on modules — switched on as needed
- Restaurant POS
- Housekeeping Mobile
- AI Agent
- Inventory Management
- Training Academy
- Asset Management
- Event Management
- Multi-hotel restaurant
137
adjustment and feature requests
completed in 48 hours for one chain customer — because the system was designed to be adjusted.
What makes Inxify work the way it does
Tailored to each hotel
No off-the-shelf build: operations, reports and processes are all customised to what the owner asks for — the software bends to the way the hotel runs, rather than making the hotel run the way the software does.
Your data stays yours
100% of data exports directly into reports; choose On-Premise and every record stays in the hotel's own hands.
Answers measured in hours
Adjustment requests are answered in hours, not days — speed here is a commitment, not a promise.
Alongside you the whole way
On-site survey, training for every role, running in parallel with your old process, and continuous support after handover.
Priced within reach
Plans by room count, add-on modules attached as they are needed — you pay for what you actually use.
See it for yourself
Every line above has a screen behind it
These are not illustrations: they are real Inxify screens. The words say what the hotel gets; the picture beside them shows what it looks like in use.
Configured around the way you already run
Your room plan, room types, rate policy and report templates are built from your hotel's own reality during rollout.
- Laid out by the floors, wings and room types your hotel actually has
- Rate policy and booking rules declared in the interface, not rewritten in the software
- Change the configuration when the hotel changes how it works — no waiting for a release
Permissions down to each role
Every position sees only its own part of the job, and every action leaves a trace that can be followed back.
- Roles built from the real structure: front desk, housekeeping, accounting, property manager
- An activity log records who changed what, and when
- Add or edit roles when the hotel changes how it is organised
The data belongs to the hotel, not to the software
Every figure on screen traces back to the transaction that produced it, and every one of them exports for reconciliation or for filing.
- 100% of data exports directly into reports
- Ledger, cash movements and receivables reconcile down to the individual transaction
- Choose On-Premise and the server sits at the hotel, with the hotel holding the data
Housekeeping updates in real time
A room changes status the moment the attendant taps done, so the front desk never has to call over the radio to find out what can be sold.
- Cleaning assignments and progress on the same board
- Reception sees a room ready the moment housekeeping marks it finished
- Quality checks and fault notes attach straight to the room
A guest profile that follows the whole stay
A returning guest is recognised at check-in, along with their stay history and the spending habits already on record.
- Stay history, spending and service notes in one place
- Guest segments for follow-up and repeat business
- Guest data shared between the front desk, the restaurant and the care team
From the roster to payroll in one flow
A shift worked becomes attendance, attendance becomes pay — nothing retyped across three different spreadsheets.
- Rosters by department, attendance calculated straight from the shifts worked
- Tasks assigned and progress followed inside the system
- Staff records, training and recruiting joined end to end
Anytime, anywhere
The same room plan, on a desktop and on a phone
An owner who is away still knows where things stand; the front desk and housekeeping work from one source of data, and nobody waits for anybody else to update it.
One platform, configured for each hotel
- core modules
06
core modules
- extended modules
08+
extended modules
- of data exports to reports
100%
of data exports to reports
- deployment models
02
deployment models
The three X's in Inxify
- Xenial
Usable from the very first shift
The Training Academy sits inside the product — new staff can learn on their own. - Xpress
Support measured in hours, not days
Guest requests land straight on the handling board, with nobody in between. - Xact
100% of data exports straight into reports
Net revenue, ADR and RevPAR calculated from the transactions actually recorded.
Technology that serves people
Vision
The most trusted hotel management platform in Vietnam and the region.
Mission
To bring modern management technology to hotels that technology has never properly served — and to service businesses that run on the same kind of operations.
Who is behind Inxify
Parent company
SMF International Group, Inc.
Huntington Beach, California · Founded 2019
Built & operated by
Vital's Soft LLC
Vietnam
The product
Inxify
Hotel management platform
Leadership
Thanh Nguyen
Founder & CEO
Seton Hall University — Computer Science & Business Administration
Duy Anh Vu
Co-founder & CTO
Hanoi University of Industry — Artificial Intelligence Engineer
Go deeper
Tell us how your hotel runs today
The demo runs on your own operations, not on a prepared sample.
Or get in touch directly: 0988 536 666 · contact@inxify.com